Terms of service
This website belongs to the Nassuh brand and is operated by Nassuh. By using this site, all visitors are deemed to have accepted the following terms and conditions. Please read these Terms of Service carefully before using our website.
1. General Conditions
By visiting www.nassuh.com, every user is considered to have read and accepted these Terms of Service.
Nassuh reserves the right to make changes to products, prices, promotions, and services offered on the website without prior notice.
2. User Account and Responsibility of Information
To place an order, you may need to create a user account or provide necessary contact and billing information.
It is your responsibility to ensure that the information you provide is complete, accurate, and up to date. Nassuh is not responsible for delays or cancellations caused by missing or incorrect information, such as wrong addresses or inaccurate contact details.
3. Electronic Communication
Any communication you make with Nassuh via e-mail, SMS, or through the website takes place electronically.
By using the site, you consent to receive notifications and commercial communications electronically.
You may withdraw this consent at any time.
4. Orders and Payment
Products are offered depending on stock availability, and an order can only be processed after payment authorization is received.
Unless otherwise stated, all prices on our website include VAT.
Your order is processed through a secure payment infrastructure via our payment provider.
Nassuh is not responsible for any problems caused by technical issues or payment errors during purchase.
5. Refusal or Cancellation of Orders
Nassuh reserves the right to cancel suspicious orders, orders with incomplete information, unpaid transactions, or out-of-stock products.
In such cases, you will be informed, and any payment made will be refunded.
6. Delivery and Shipping
Orders are delivered to the buyer within the specified timeframe via contracted courier companies.
Delivery times may vary depending on stock status and courier company operations.
Nassuh is not responsible for delays caused by insufficient addresses or the absence of the recipient at the time of delivery.
7. Return and Cancellation Conditions
You may return unused, undamaged products in their original packaging within 14 days from the delivery date.
Product exchanges are not available.
The return process can only be initiated through the “My Orders” page on our website.
For detailed information, please review our Return Policy page.
8. Intellectual Property Rights
All images, texts, designs, logos, product descriptions, and content on our website belong to Nassuh.
These materials may not be copied, reproduced, or used for commercial purposes without permission.
9. Disclaimer of Liability
Nassuh makes every effort to ensure that the information on the website is current and accurate. However, it cannot be held responsible for errors caused by typos, price updates, or technical issues.
Nassuh is not liable for any direct or indirect damages arising from the use of the website.
10. Right to Amend
Nassuh reserves the right to amend these Terms of Service at any time.
Updated terms take effect immediately once published on our website.
11. Governing Law and Jurisdiction
These Terms of Service are subject to the laws of the Republic of Turkey.
In the event of any dispute, Istanbul Central Courts and Enforcement Offices shall have jurisdiction.
Address: Topçular Mah. Maltepe Cad. Axis Ofis No:4/1 Kapı:78 Eyüpsultan/İstanbul
Phone: +90 552 350 5317
Email: info@nassuh.com.tr